815 Quarrier Street, Suite 212
Charleston, WV 25301
The Board is pleased to announce that we have moved to an electronic licensing system. This system will allow you the opportunity to renew your license and pay the renewal fee electronically for 2025 and beyond! You will NOT have to print and mail your renewal applications to the Board moving forward.
The new system is very user-friendly. Please see the links to the PowerPoint and instructions that will assist in the setting up of your account and allow access to the renewal portal.
The phone number for Certemy technical support is (866) 907- 4088 if you have questions pertaining to the creation or setting up of your new account. Please note, they cannot answer questions pertaining to your renewal or CEU submissions. Also, here is the link to submit a support ticket as a professional user: https://certemy.com/contact-support/
If you are a Licensed Marriage and Family Therapist (LMFT), The Board has moved all license types to the same CEU submission schedule. As a LMFT, you submitted proof of CEUs last renewal cycle (2024). However, you will need to use that same information to renew this year in the new system. Please enter the information that you provided on the paper application for 2024. Moving forward, you will provide proof of CEUs in the odd years (2025, 2027, 2029, etc.)
Licenses not renewed on or before June 30, shall expire. LPCs and LMFTs who have
not renewed their license and continue to practice after the expiration date, may be
deemed guilty of unlicensed practice.
Expired licenses may be renewed within 60 days after the conclusion of the renewal cycle by paying the original renewal fee of $145 and a late fee of $100. (Per Series 2, LPC Fee Rules.)
After 60 days, expired licenses may be reinstated upon payment of the original renewal fee ($145), reinstatement fee ($250), and a late fee $100. (Per Series 2, LPC Fee Rules).
The renewal fee can be paid by credit card. Print and include the receipt with your renewal materials. Please send a certified return/receipt if you would like verification the Board received the application.
Please include the following:
Phone: 304-558-5494
Email: cheryl.j.henry@wv.gov
Service Area: West Virginia
Hours of Operation: Monday-Friday, 9 a.m.-5 p.m.
Address: 815 Quarrier Street, Suite 212 Charleston, WV 25301